Celebrity Cruises has a comprehensive cancellation policy for travelers who encounter unanticipated changes and need to make cancelations. The Celebrity Cruises cancellation policy is determined by whether the trip is a local or international cruise trip, which fare type was booked, and when the cancelation occurs in relation to the sail date- or refers as cancelation date. Generally, cancelations near the sail date often have more penalties than cancelations made before the sail date, where full or partial refunds will apply.
Travelers canceling early before their planned departure, may be issued full or a partial refund, where their money will follow the cancellation policy. For those that cancel later or closer to the sailing date, the consequences can be more severe. Many guests would rather sit, relax and stay with the original plan; add travel insurance, or utilize Celebrity’s own Cruise Care.
Cruise Cancellation Charges for North American Residents
Cancellation fees for North American residents depend on how far in advance you cancel:
- 150+ days before sailing: Deposit is refundable, except for non-refundable promotions and airfares.
- 71–150 days: Loss of deposit.
- 46–70 days: 25% of cruise fare charged.
- 31–45 days: 50% of cruise fare charged.
- 15–30 days: 75% of cruise fare charged.
- 14 days or less: 100% cancellation fee.
Cancellations within 90 minutes of departure or no-shows receive no refund. Guests should check in at least 90 minutes before departure to avoid losing the reservation.
Cruise Cancellation Charges for UK/Ireland Residents
Celebrity Cruises has region-specific cancellation policies for UK and Irish guests, based on cruise length.
All Galapagos Cruises:
- Over 150 days: Refundable (excluding non-refundable deposits).
- 121–140 days: 10% cancellation fee.
- 91–120 days: 25% fee.
- 61–90 days: 50% fee.
- 31–60 days: 75% fee.
- 30 days or less: 100% fee.
Cruises up to 14 nights:
- 70+ days: Deposit loss.
- 45–69 days: 50% fee.
- 15–44 days: 75% fee.
- 14 days or less: 100% fee.
Cruises over 15 nights:
- Over 120 days: No fee (except non-refundable deposit).
- 75–119 days: 25% fee.
- 61–74 days: 50% fee.
- 31–60 days: 75% fee.
- 30 days or less: Full fare charged.
Cruise Cancellation Charges for Australia & New Zealand Residents
Cancellation policies for Australian and New Zealand travelers are outlined below:
- 151+ days: Full refund (except non-refundable airfares or promos).
- 71–150 days: Deposit forfeited.
- 46–70 days: 25% cancellation charge.
- 31–45 days: 50% fee.
- 15–30 days: 75% penalty.
- Less than 14 days: 100% cancellation fee.
These charges apply to both standard cruises and Cruise Tours.
Celebrity Cruises Excursion Cancellation Policy for Hotel and/or Flight
There are different rules for hotel and flight cancellations–you should be aware of the following:
- Hotel cancellation made between 30–8 days before sailing-a penalty of 50%.
- A hotel no-show or cancellation within 7 days–no refund.
- Flight reversals incur AU$50 per person plus airline-specific charges.
- Some flights may be non-refundable in full.
To check applicable penalties, contact the Air/Sea Department or your travel advisor.
How to Cancel Celebrity Cruise Reservations?
It’s easy to cancel a Celebrity Cruise. Here’s how:
- Go to the Celebrity Cruises official website.
- Go to the Manage Trip tab.
- Select Manage Reservation.
- Log in using your email and password.
- Follow the prompts to cancel the booking.
Alternatively, You can cancel by phone a Customer Care Representative or if you are already at the cruise port you can do it in person, however be sure to read your reservation’s terms appropriately before proceeding.
Conclusion
Understanding Celebrity Cruise cancellation policy can help you plan more wisely to avoid surprise charges. Be sure to always cancel on time to qualify for a better refund. If you are not sure about potential cancellation costs, consider adding travel protection such as Cruise Care. This gives you additional protection and peace of mind before you begin your voyage.
